FAQs

VOLUNTARY PRODUCT WITHDRAWAL

Quality and safety remain our top priorities, and we go to great lengths to ensure we exceed standards and expectations. As a precautionary measure, HP Hood LLC in conjunction with CytoSport, Inc., has voluntarily withdrawn some plastic bottle products in parts of the United States and Canada. This proactive decision is out of an abundance of caution related to product quality. In extremely rare instances, some of these products may result in premature spoilage if exposed to extreme heat. This not a significant health or safety concern, and there are no reports of confirmed illnesses.

Click here for voluntary product withdrawal information.

 

What Product Questions do you have?

Q: WHEN IS THE BEST TIME TO DRINK MUSCLE MLK?
A: Muscle MLK should be consumed as directed on the label. Muscle MLK can be consumed before workouts, after workouts, or prior to bedtime. Keep in mind that individual nutritional requirements vary depending on gender, body weight, level of activity and exercise/training intensity and duration. So, it is best to use Muscle MLK as part of a well-balanced diet that includes whole foods and other protein sources. We do not recommend Muscle MLK be used as your sole source of nutrition.

 

Q: WHO CAN DRINK MUSCLE MLK?
A: The short answer is Muscle MLK can be used by almost anyone (adults 18+) that is not allergic to dairy proteins. Plenty of athletes drink Muscle MLK because they may have increased protein requirements, but it is fine for anyone that wants to supplement their protein intake. The proteins in Muscle MLK may be especially helpful when you are a vegetarian (that consumes dairy) who may not get enough protein from dietary sources.

 

Q: IS MUSCLE MLK CERTIFIED KOSHER?
A: All flavors of Muscle MLK ready-to-drink products are certified Kosher (Dairy) by the Orthodox Union and this is indicated by the symbol on all labels. Muscle MLK powder is not currently Kosher certified.

 

Q: WHY DO YOU USE ARTIFICIAL SWEETENERS IN MUSCLE MLK?
A: We use artificial sweeteners because, when used at very low amounts, they provide a similar level of sweetness as natural sugars but without added calories or carbohydrates. 

 

Q: IS IT OKAY TO DRINK THE PRODUCT IF IT IS PAST THE BEST BY DATE?
A: The best by date specifies the period of time which a product can be stored under specific conditions and remain optimal for consumption. This date corresponds to the physical attributes of the product. Many manufacturers use best by dating to inform the consumer of optimal shelf life on specific products stored under appropriate storage conditions.

 

Q: DOES MUSCLE MLK CONTAIN ANY ALLERGENS?
A: Muscle MLK follows the allergen labeling requirements as set forth by Health Canada. Muscle MLK contains both milk-based ingredients and trace amounts of soy. Please refer to the product label for complete information.

 

Q: WHY DOES MUSCLE MLK POWDER TASTE DIFFERENT THAN MUSCLE MLK READY-TO-DRINK?
A: We try our best to get the products to be as close as possible but processing methods for ready-to-drink products are different than those involved in powder production which results in differences in flavor and consistency.

 

Q: WHY DO THE POWDER MIXES NOT ALWAYS LOOK THE SAME?
A: There is some natural variability in protein characteristics, depending on the source of or method by which the proteins are isolated, that may lead to slight differences in appearance.

 

Q: CAN MUSCLE MLK POWDER BE MIXED WITH LIQUIDS OTHER THAN WATER?
A: Our products are designed to be mixed with water but you can mix the powders with other liquids.

 

Q: HOW LONG AFTER MIXING THE POWDER SHOULD I WAIT BEFORE DRINKING MUSCLE MLK?
A: It is best to drink soon after mixing. But, if this is not possible, keep the drink refrigerated and consume as soon as possible. If the product sits in the refrigerator for some time you may want to re-shake the product before drinking. We do not recommend storing refrigerated Muscle MLK for longer than 12 hours.

 

Q: DOES MUSCLE MLK CONTAIN VITAMIN K?
A: Vitamin K is not added to Muscle MLK, however trace amounts of Vitamin K can be found in flavors containing cocoa.  

 

Q: WHAT IS THE BEST WAY TO STORE MUSCLE MLK?
A: We recommend storing Muscle MLK RTD at 4°C to 27°C with a relative humidity of 60%. Muscle MLK powder should be kept between 4°C and 32°C. It is best to keep the container tightly closed.